Privacy Policy

How we collect, use, and protect your personal information

Last Updated: January 1, 2026

1. Introduction

Barley Hair Transplant Hospital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number, address)
  • Medical history and health information related to hair loss treatment
  • Photographs and medical images for consultation and treatment purposes
  • Payment and billing information
  • Communication preferences and correspondence with our team

2.2 Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our hair transplant services
  • To process consultations, appointments, and treatments
  • To communicate with you about your care and respond to inquiries
  • To send promotional communications (with your consent)
  • To comply with legal obligations and protect our rights
  • To analyze website usage and improve user experience

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in providing our services (payment processors, IT support, marketing partners)
  • Medical Professionals: With doctors, surgeons, and medical staff involved in your treatment
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Medical records are retained in accordance with applicable healthcare regulations.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent at any time (where processing is based on consent)
  • Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and support our marketing efforts. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Barley Hair Transplant Hospital

WeChat: 15810155700

WhatsApp: +86 13730143529

Email: [email protected]

Contact Us

Click to copy contact information

WeChat

15810155700

WhatsApp

+86 13730143529

WeChat QR Code

Get Free Consultation

About Barley

Established by a team of doctors with 31 branches in China's major cities, Barley Microneedle Hair Transplant Hospital has always been pursuing the best technology, better quality and more safety to help you with all kinds of hair loss problems.

You Might Also Want to Know

Everyone's hair loss journey and solution are unique due to a variety of factors. Our hair restoration experts will assist you in determining the root cause and the best solution for your hair restoration plan. If you have any questions, please ask; we are happy to assist.

Hair Transplant Consultation